Privacy Policy

1. Introduction

Welcome to Mara Akuko and PanAfroCore.

This Privacy Policy applies to services operated by Ikeniile Nexus, including PanAfroCore (website) and Mara Akuko (mobile application).

PanAfroCore operates:

• The Mara Akuko mobile and web applications.
• The PanAfroCore website and publishing network.
• Creator publishing and monetization tools.
• News aggregation, editorial analysis, and recommendation systems.
• Premium subscription services.
• Wallet, tipping, and creator payout systems.
• Related products, features, and services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use our Services.

By using the Services, you acknowledge that your information may be collected and processed as described in this Privacy Policy.

2. Scope

This Privacy Policy applies to:

• Mara Akuko mobile applications.
• Mara Akuko web applications.
• PanAfroCore.com and related websites.
• Creator Studio and publishing tools.
• Creator onboarding and verification systems.
• Premium subscription services.
• Wallet, tipping, and creator monetization features.
• Smart Alerts and notifications.
• Community features including comments and interactions.
• Customer support services.
• Administrative and moderation systems.
• Any related products or services operated by PanAfroCore.

3. Information We Collect

3.1 Information You Provide

We may collect information you voluntarily provide, including:

• Name.
• Username.
• Email address.
• Password credentials (stored using secure authentication methods and never in plain text).
• Profile photos and avatars.
• Biography and profile information.
• Country, language, and content preferences.
• Creator applications.
• Verification information.
• Support requests.
• Survey responses.
• Newsletter preferences.
• Comments, posts, articles, videos, and other content submitted to the Services.

3.2 Creator Information

If you participate in creator features, we may collect:

• Creator profile information.
• Published articles.
• Videos.
• Draft content.
• Content metadata.
• Publishing settings.
• Creator analytics.
• Engagement statistics.
• Audience metrics.
• Monetization settings.
• Social account integrations.
• Verification information.

3.3 Identity Verification Information

To support creator verification, anti-abuse protections, payout eligibility, and platform integrity, we may collect:

• Phone verification information.
• Identity verification information.
• Government-issued identification where required.
• Tax-related information.
• Fraud prevention information.
• Account recovery information.

Some verification information may be processed by third-party service providers.

3.4 Payment and Financial Information

If you purchase subscriptions, tip creators, receive earnings, or use wallet features, we may collect:

• Subscription status.
• Transaction history.
• Purchase identifiers.
• Wallet balances.
• Credit balances.
• Tipping activity.
• Creator earnings information.
• Payout information.
• Tax documentation where required.

Payment processing may be handled by third-party providers such as Stripe, PayPal, Apple, Google, RevenueCat, or similar providers.

We do not store complete payment card information.

3.5 Content and Usage Information

We may collect information regarding your use of the Services, including:

• Articles viewed.
• Videos watched.
• Reading history.
• Search queries.
• Saved content.
• Followed creators.
• Followed sources.
• Feed interactions.
• Reactions.
• Comments.
• Shares.
• Reporting activity.
• Premium feature usage.
• Smart Alert activity.

3.6 Device and Technical Information

We may automatically collect:

• IP address.
• Device identifiers.
• Push notification tokens.
• Browser information.
• Operating system.
• Device model.
• Application version.
• Language settings.
• Network information.
• Crash reports.
• Diagnostic information.
• Security logs.

3.7 Location Information

We may collect approximate location information through IP addresses, device settings, or similar technologies to:

• Personalize content.
• Improve recommendations.
• Deliver regional content.
• Detect fraud and abuse.
• Improve platform performance.

We do not collect precise GPS location unless specifically authorized by you.

4. Legal Bases for Processing

Where required by applicable law, we process personal information based on one or more of the following legal bases:

• Your consent.
• Performance of a contract with you.
• Compliance with legal obligations.
• Protection of legitimate interests, including platform security, fraud prevention, content moderation, service improvement, and abuse prevention.

5. AI Systems, Automated Analysis, and Trust Systems

PanAfroCore uses automated systems, machine learning models, and analytical technologies to support platform operations.

These systems may be used to:

• Generate personalized news briefings.
• Recommend articles, videos, creators, and sources.
• Improve search relevance.
• Detect spam and abuse.
• Identify potentially harmful or deceptive content.
• Analyze content quality and engagement.
• Detect coordinated manipulation or inauthentic activity.
• Assess source quality and reliability signals.
• Generate editorial insights and analytics.

Certain creator, source, or content-related signals may contribute to trust, reputation, ranking, recommendation, moderation, or review systems.

Automated systems assist decision-making but are not intended to independently make legally significant decisions about users without appropriate safeguards, review procedures, or appeal mechanisms where required.

6. How We Use Information

We use personal information to:

• Provide and maintain the Services.
• Authenticate users.
• Deliver content.
• Personalize experiences.
• Process subscriptions and payments.
• Facilitate creator monetization.
• Improve recommendations.
• Operate trust and safety systems.
• Detect abuse and fraud.
• Provide analytics.
• Communicate with users.
• Enforce policies.
• Comply with legal obligations.

7. Advertising and Analytics

We may use advertising, analytics, and measurement partners.

These technologies may collect:

• Device identifiers.
• Advertising identifiers.
• Usage information.
• Engagement metrics.
• Performance information.

Where required by law, we obtain consent before using certain advertising or tracking technologies.

Users may adjust advertising and tracking preferences through device settings, browser controls, or available consent tools.

8. Data Sharing

We do not sell personal information.

We may share information with:

• Cloud infrastructure providers.
• Authentication providers.
• Payment processors.
• Subscription management providers.
• Analytics providers.
• Customer support providers.
• Security and fraud-prevention providers.
• Legal authorities where required.
• Business partners where consent is obtained.
• Successors in connection with mergers, acquisitions, or asset transfers.

9. Data Retention

We retain information only for as long as necessary to:

• Provide Services.
• Comply with legal obligations.
• Resolve disputes.
• Prevent abuse and fraud.
• Enforce our agreements.

Certain information, including tax, accounting, security, moderation, and compliance records, may be retained for longer periods where required by law or legitimate business needs.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your information.
• Correct inaccurate information.
• Delete information.
• Restrict processing.
• Object to processing.
• Withdraw consent.
• Request portability.
• Appeal certain automated or moderation-related decisions where applicable.

Requests may be submitted through our support channels or privacy contact address.

11. Security

We implement technical, administrative, and organizational safeguards including:

• Encryption in transit.
• Access controls.
• Authentication protections.
• Audit logging.
• Fraud detection systems.
• Security monitoring.
• Abuse prevention systems.

No security system can guarantee absolute protection.

12. International Transfers

Your information may be processed in countries outside your country of residence.

Where required, we implement appropriate safeguards to protect transferred data.

13. Children’s Privacy

The Services are not intended for children under the minimum age required by applicable law.

We do not knowingly collect personal information from children without appropriate authorization or consent.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Material changes may be communicated through the Services, email, or other appropriate channels.

15. Contact Us

PanAfroCore

Email: contactus@panafrocore.com

Website: https://panafrocore.com

For privacy-related requests, data access requests, correction requests, or deletion requests, contact us using the information above.